While some companies can deliver solutions locally, Fastenal is able to provide localized support with nationwide leverage. The ability to aggregate data and provide enterprise-wide platforms is unique to Fastenal. Our 40+ Metalworking Specialists spend 200 hours per year in training and working with technology leaders to ensure we are bringing the latest products and innovations focused on throughput. Fastenal realizes your business needs answers in real time from someone that has walked in your shoes. As a result we have a staffed technical support call center where our team members have on average more than 20 years’ experience.
The harmony that plays out between Fastenal’s onsite management program, vending solutions, and specialized regional sales representatives provides more than just a website to ensure your strategic business objectives are met. And our metalworking hotline makes sure you can always speak to a technically skilled professional. Fastenal is where supply chain automation, industry expertise, and exceptional customer service come together. Our customers are positioned to take market share as a result of how we use local expertise, national scale, and proven results blended with technology to make meaningful changes for your business with a positive financial impact.