Metalworking Specialists

Customer Service

While some companies can deliver solutions locally, Fastenal is able to provide localized support with nationwide leverage. The ability to aggregate data and provide enterprise-wide platforms is unique to Fastenal. Our 40+ Metalworking Specialists spend 200 hours per year in training and working with technology leaders to ensure we are bringing the latest products and innovations focused on throughput. Fastenal realizes your business needs answers in real time from someone that has walked in your shoes. As a result we have a staffed technical support call center where our team members have on average more than 20 years’ experience. 

The harmony that plays out between Fastenal’s onsite management program, vending solutions, and specialized regional sales representatives provides more than just a website to ensure your strategic business objectives are met. And our metalworking hotline makes sure you can always speak to a technically skilled professional. Fastenal is where supply chain automation, industry expertise, and exceptional customer service come together. Our customers are positioned to take market share as a result of how we use local expertise, national scale, and proven results blended with technology to make meaningful changes for your business with a positive financial impact. 


FASTVend 10K Vending Solutions

The FASTVend - 10K vending machine offers 24/7 inventory access with the accountability that regular storage options do not provide. A premier solution for the metalworking industry, this drawer-only model offers automated usage tracking, cloud-based reporting, and more. Read on for more info here.

Drawer Pictures

Tool & Cutter Grinding

Looking to reduce cutting tool costs? Fastenal's Tool & Cutter Grinding division, in operation since 1995, specializes in sharpening and reconditioning worn cutting tools. Utilizing the latest CNC and manual equipment from manufacturers like ANCA, UTMA, and Hybco, our experienced machinists can sharpen your cutting tools to like-new condition, for a fraction of the cost of buying new products. In addition to our re-sharpening and re-grinding services, we also manufacture specialized tooling, including step drills and made-to-print cutters.

Weld-to-Length Bandsaws

Our factory-trained technicians utilize state-of-the-art welding and annealing equipment to achieve the highest quality weld possible. Each blade is individually inspected and gauged for straightness to provide a perfect blade, every time. Learn more about weld-to-length bandsaws here.

Calibration & Repair Services

Fastenal's A2LA Accredited Calibration Lab manages more than 23,000 measuring devices internally across the globe for our manufacturing centers, testing labs and numerous branch locations. Fastenal fully understands the importance of proper calibration and traceability, and has the experience necessary to meet these demands. Learn more about Calibration & Repair Services here.

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